As of then, non-management staff are excluded from the conversation: they have no clue what that fancy management speak is all about. After a job promotion you go to business school, pay a pile of money, get an MBA and fill your dictionary with management mumbo jumbo. If you belong to certain ranks you have access to it. Newcomers and outsiders feel left out because they don't 'speak the language'. The point of no returnĪnother downside of management jargon - or any other kind - is that it excludes people. Six months of "transformation" effort wasted because of crappy jargon. When we asked how many people knew what the leaders of the company actually meant by this, over 95% of the room admitted they didn’t have a damn clue. In the middle of the session we noticed that even though this company had been on their "teal journey" for some time, not everyone understood what that meant. This wasn't a color painting exercise, but a reference to a type of organization discussed in Frederic Laloux's powerful book Reinventing Organizations. I'll share a funny example.Ī few years ago, we were invited to run a session at a company on 'a journey to become teal'. Other wise it’s a step change.Besides the fact that readers of business books, or attendees at conferences waste time on vague nonsensical business jargon also leads to severe miscommunication.
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